What to do when Candy Crush Saga does not start or load This year alone the game has generated over US$400 million in revenue from player spending. It was first released in 2012 and has now reached more than 2.7 billion downloads worldwide. To fix this you will need to perform a series of troubleshooting steps on your Android device.Ĭandy Crush Saga is one of the most popular match 3 type puzzle games that can be downloaded for free over at the Google Play Store. It can be due to a slow internet connection or a corrupted app data. Let me know if this worked or if you have other suggestions and I will update this to help others as King is not responding to people and ignored my sent in report.The Candy Crush Saga won’t load or open issue can be caused by several factors. As a reminder removing Removing Candy Crush to re-install it would be worth a try and again, re-installing Facebook will reset you back to level 1 until the problem is fixed so avoid that. So, be sure to try that a few times before you try the above 3 steps, especially step #3. This might work but if it fails, your Candy Crush loses your data until the problem is solved and you reconnect rendering the game unplayable.Īfter about a week of trying the above steps and trying to contact support only to be ignored I ultimately clicked on a notification (in my Facebook app on my mobile device) that someone had either sent me lives or requested lives and when I clicked on that, it suddenly connected just fine. I would suggest you do this before you click send to phone just in case.ģ: Remove Facebook and reinstall it. If not, clear your cache in your browser. Simply hit F5 (refresh) and it should load. Some people, myself included, experienced Candy Crush not completely loading on the desktop at this point. Also see the step 2.Ģ: If you have a laptop or desktop and have removed the game from your mobile device, go to Candy Crush in your browser and click on the send to phone. You might want to scroll down and try what I did first.ġ: Remove the game and reinstall it. Here are the three most common suggestions and what ended up actually working for me. Odds are if you play Candy Crush Saga long enough you might run into a problem with it not connecting to the internet, including Facebook, which most of us need to play the game.Īfter some digging I tried everything and thought I would run down the steps I tried as well as the pros and cons.
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